Refund Policy

Refunds

At Photo Tours Australia, we recognise that attending our workshops and photographic tours requires prior planning and commitment. However, we also understand that unforeseen events or circumstances might arise, forcing you to cancel your participation. Therefore we have established a clear cancellation policy to protect both your interests and ours.

If you cancel more than 60 days before the photo tour start date, we will offer you a full refund of any payments you have made
If you cancel between 60 and 30 days before the tour date starts, we will offer you a 50% refund of any payments you have made
If you cancel between 30 and 8 days before the tour starts, we will offer you a 35% refund of any payments you have made
if you cancel 7 days or less before the tour starts, unfortunately, we won’t be able to provide you with any refund

We hope this policy offers clarity and confidence as you plan your experience with Photo Tours Australia. We’re here to assist you every step of the way.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at refunds@phototours.au

Only regular priced items may be refunded. Sale items cannot be refunded.

Refunds

Need help?

Login